| At Air Products, we have developed a comprehensive Product
Supply Package. We use the latest IT and business processes
to ensure customers receive the best in logistics service.
By taking control of the forecasting and ordering process,
we are able to deliver the lowest possible operational costs.
This means you have more time to concentrate on your core
business activities, while we take care of the logistics and
your product needs.
We recognise that many of our customers require additional
support tailored specifically to their needs. For this reason
we have developed an option which offers a range of distribution
services.
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| The Standard Product Supply
Package includes the following: |
 48
hour customer order delivery only when unrestricted access and
power is available 24 hours a day, seven days a week, |
| |
| or |
| |
| if appropriate, automatic delivery forecasting and supply
when unrestricted access and power is available 24 hours a day,
seven days a week |
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| Orders
and enquiries 24 hours a day, seven days a week |
| A
delivery note detailing the quantity of product supplied |
| One
copy of a standard delivery note/invoice provided |
| A
statement of Product Specification will be provided |
| Emergency
call out for all equipment owned by Air Products |
| The
supply of safety related product information |
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| Service Plus |
| If required, customers can select from a variety of additional
services available through our Service Plus
range. The extra options available are listed below. |
| |
| Express Service |
| For customers who need products delivered urgently , we can
accept orders by telephone or fax and deliver within 48 hours
subject to product availability . |
| |
| Purity Certificates |
| We can supply a Certificate of Purity/Analysis over and above
the standard. |
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| Telemetry |
We are able to provide this service where customers require
the additional comfort of
telemetry assisted data. |
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| Specialised Access |
| For customers with one or more of the following
site conditions: |
| Restricted
delivery times at the site |
| Limited
room for tanker access to the site |
| Limited
availability of utilities on site |
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In these cases, Air Products can supply a service to suit
the customer's specific needs.
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| Invoicing |
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We can supply tailor ed or multiple invoices if required.
In addition to these additional Service
Plus options, we have created our Technical Service
Plus package. This offers customers access to Air Products'
specialists in the field of industrial gas technology and
process.
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